All remotes we sell are OEM model (original equipment manufacturer) and not reproductions or generic. Whenever possible I test remote controls with a compatible device. When a matching device is not available, I make sure that all buttons on the remote function properly and that the remote control transmits a signal from each button. Our remote controls have always come from reliable sources, but should there ever be any issues, all remotes are returnable within 30 days. Please verify that this remote control matches the manufacturer and model # of the device you need a replacement for before purchasing! Handling We ship all orders within 1-2 business days of payment. All items ship from Las Vegas, NV and depending on the delivery address, we will use a faster shipping method whenever possible if the costs are the same. International DeliveryWe ship to other countries through the eBay Global Shipping Program. Return PolicyWe will gladly offer a refund for any reason within 30 days of receipt. Sales are final for any items marked AS-IS or FOR PARTS. Our goal is to find great homes for great items, where they can find a purpose. It is never our intent to mislead or misinform a customer, and we are always happy to work with you to help resolve any issues that may arise or slip our notice!