Genuine Philips 65BDL3000Q 65 Inch TV Remote 398GRABDDNEPHT This is a Genuine remote control removed from a TV damaged in transit. The item is in new condition - please see photos. Key Features Does not need programmingModel No. 398GRABDDNEPHTRequires batteriesGenuine Philips device Payment Paypal is our preferred method of payment for each item. Payment is expected Immediately on buy it now items and within 24 Hours after if the item is won on bidding. We do accept cash on collection or a Bank Transfer. Delivery Small to Medium Items are shipped using Royal Mail 2nd class and signed for services. These are a 2-3 working day delivery service. Larger Items are shipped on a 2-3 day other courier service. A next day service is available during checkout. Please note: The next day service only runs from Mon-Fri as the couriers do not deliver over the weekend. (any items shipped on a Friday will not be delivered till Monday) Please Note: If your item is coming with the courier then you will receive an email directly from the courier to you ebay registered email address. Please Note: Any orders being sent outside of the UK may incur custom charges. These will need to be paid by the customer before receiving the goods. We are also closed over the weekends therefore any orders from Friday will not be dispatched till Monday. Returns PLEASE CONTACT US FIRST BEFORE OPENING A RETURN REQUEST! Any false return reasons will incur a 5% reduction in the refund. All items are checked and tested before being refunded. Please Note: the item must be well packaged in the original packaging and fit for shipping. Any damages during its return will not be refunded. Refunds will only be given after the product(s) are returned, and in the same condition as they were dispatched. We only offer 30 days return to seller on all our products unless stated otherwise in the description, we also recommend items are tested within 14 days so if there are any issues these can be rectified in a respectable time Eframe. If you have any problem with the product you have Purchased we would appreciate if you could contact us first as many Issues can be rectified before a case is opened. Please contact us through ebay messaging service! When items are sold under the category For Parts or Not Working Returns are NOT accepted as the item was originally faulty when purchased.